What is conversion rate?

Conversion rate is the share of visitors who complete the goal, such as an order or an inquiry.

For e-shops it is usually 1 to 2 %, for lead generation a few percent. It depends on the offer, price, website speed and trust much more than on the ad.

Conversion rate is often the easiest lever: improving it from 1 % to 1.5 % cuts the cost per order by a third.

Formula

Conversion rate = conversions / visitors x 100

Example

1,000 visitors, 15 orders. Conversion rate is 1.5 %.

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